Effective Date: 01 March 2025

EEGo is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect the following personal data when you use our services:

• Full Name

• Contact Number

• Email Address

• Pickup & Drop-off Details

• Booking History

2. Purpose of Data Collection

Your data is collected for the following purposes:

• To process and confirm bookings

• To communicate service updates

• To enhance our customer experience

• To comply with legal and regulatory obligations

3. Data Protection

• All personal data is stored securely and accessible only by authorized personnel.

• We use secure payment gateways to process transactions.

• Your data will not be shared with any third party unless required to complete the service (e.g., driver coordination).

4. Cookies & Analytics

Our website may use cookies and analytics tools to improve usability and monitor performance. This data is non-identifiable and used only for internal purposes.

5. Data Retention

Personal data will be retained for as long as necessary to fulfill the purposes stated, or as required by law.

6. Your Rights

You have the right to:

• Request access to your personal data

• Request corrections or deletions

• Withdraw consent at any time

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our website with an updated effective date.